Privacy Policy

Revised: May 15, 2024

Our Privacy Policy

By accessing or using the Redea Learn App or website, or any applications (including mobile applications) made available by Redea Limited (together, the “Service”), however accessed, you agree to be bound by these policies (“Privacy Policies”).

The Service is owned or controlled by Redea Limited. (“Redea Ltd”). These Policies affect your legal rights and obligations. If you do not agree to be bound by all of these policies, do not access or use the Service.

Redea Limited (referred to as “we,” “us,” or “our”) values the privacy of our users (referred to as “you” or “your”) and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access and use our website(s) and any related services (collectively referred to as the “Service”).

Our Websites

https://kugker.org
https://redealtd.com
https://academy.redealtd.com
https://dev.redealtd.com
https://rids.ac.ug

Please read this Privacy Policy carefully to understand our practices regarding your personal information, especially in relation to children. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Service.

Information We Collect

1.0 Personal Information

1.1. When you create an account or interact with our Service, we may collect personal information such as your name, email address, contact information, and other details you provide voluntarily.
1.2. For children under the age of 18, we collect personal information from their parent or legal guardian, including their consent to the child’s use of the Service.
1.3. We may also collect payment information, such as credit card details, to process transactions on the Service.

2.0 Non-Personal Information

2.1. We may collect non-personal information automatically as you access and use our Service, including your IP address, browser type, operating system, device information, and usage data.
2.2. We may use cookies, web beacons, and similar technologies to collect and store this information.

Use of Information

1.0 Provide and Improve Service:

1.1. We may use your personal information to provide the Service, fulfill your requests, and communicate with you about your account and activities on the Service.
1.2. For children under the age of 18, we use personal information to obtain parental consent, personalize their learning experience, and ensure their safety and well-being on the platform.
1.3. We may also use your information to improve and enhance the Service, customize your user experience, and develop new features and functionalities.

2.0 Marketing and Communication:

2.1. With your consent, we may send you promotional emails, newsletters, or other marketing communications regarding our Service and related offerings.
2.2. For children under the age of 18, we obtain parental consent before sending any marketing communications.

3.0 Legal Compliance and Protection:

3.1. We may use and disclose your information as required by law, legal process, or regulatory authorities.
3.2. We may also use and disclose your information to enforce our terms of service, protect our rights, privacy, safety, or property, and respond to any claims or legal actions.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.
We implement physical, technical, and administrative safeguards to maintain the security and confidentiality of your information.
Despite our efforts, please note that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
For children under the age of 18, we retain personal information as long as necessary to provide the Service and comply with legal obligations.
We may also retain and use aggregated or anonymized data derived from your personal information for statistical, analytical, research, or other legitimate business purposes.

Third-Party Services and Links

Our Service may contain links to third-party websites, services, or applications that are not owned or controlled by us.
This Privacy Policy does not apply to any third-party services. We encourage you to review the privacy policies of those third parties before using their services.

Children’s Privacy

Our Service is intended for children under the age of 18 with the consent and supervision of their parent or legal guardian.
We collect personal information from children only with the verified consent of their parent or legal guardian.
We do not share personal information of children with any third parties without parental consent, except as necessary to provide the Service or comply with legal obligations.
Parents or legal guardians can review, delete, or modify the personal information of their children by contacting us directly.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, and any changes will be posted on this page.
It is your responsibility to review this Privacy Policy periodically for any updates or modifications.
By continuing to use our Service after the changes become effective, you agree to be bound by the revised Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the privacy practices on our Service, please contact us here.